Customer Service and Returns

If you are having any issues placing an order or with an order you received please contact our Online Customer Service department at

Our online customer service hours are:
Monday – Friday 9:00am to 4.00pm GMT

Please allow up to 24 hours for a response to your inquiry. 

Emails sent during non-office hours will be handled on our next business day.


If you have ordered something and need to return it to us please keep the item unworn with original tags attached and packaging and send it back to us at:

Proper Digital Limited
53 Beck Road
Sowerby Bridge

For any email enquiries please email us: